Live across 200+ connectors
AGENTIC & AUTONOMOUS

The AI Operating System for E‑Commerce.

AI agents that turn insights into actions across every store you run.

Detect what's broken. Understand why. Fix it safely.

Performance Optimisation Revenue Protection AI-Powered Automation 24/7 Monitoring Safe One-Click Rollback

A dashboard tells you a number went down. An operating system finds out why, fixes it, and remembers, so it never costs you twice. That difference is the whole reason Vortex IQ exists.

How it's different

One loop. Five steps. Always running on live revenue.

Detect, diagnose, act, deploy safely, learn. The same loop runs continuously, with you in approval control at every step, and feeds one commerce graph that gets sharper every day. This is not a dashboard you read. It is a system that resolves the work.

01Detectwatch every KPI live
02Diagnosefind the root cause
03Actturn findings into work
04Deploy safelyapproval-gated · reversible
05Learnremember & compound
↷ Learn feeds straight back into Detect, so the next problem is caught faster than the last. See the platform behind each step →
The difference

It remembers. That's the part a dashboard with AI bolted on can't copy.

Every connector, finding, fix and decision is written to one live commerce graph. The longer you run it, the more it compounds, so the system starts from everything you already know: what broke last quarter, what fixed it, what moved the number and what didn't.

Bolt-on tools start from zero on every question. Vortex IQ starts from memory, and acts on the second occurrence twice as fast as the first.

200+
connectors mapped onto one graph
6,000+
KPI anchors tracked continuously
One
live commerce graph that compounds per store
How we make autonomy safe

Nothing reaches live revenue without you. Every change can be undone.

The AI moves fast on the work; you stay in control of what reaches real revenue. That approval-gated, reversible design is exactly what makes it safe to let a system act on a live store.

Preview first

StagingPro renders every change on a production-parity copy of your store, so you see the exact result before it ships.

You approve what applies

Every change sits behind your approval. The system proposes; you decide what reaches live revenue.

Undo in one click

RollbackPro keeps a continuous backup with one-click rollback, and logs every action in a full audit trail.

Approval-gated · One-click rollback · Full audit trail

What you actually get

Five products. One loop. Every store you run.

Each part of the platform does one job in the loop, and hands off cleanly to the next.

01 / Detect · Nerve Centre

Catch what's breaking before your customers do.

The Nerve Centre watches every KPI live across 200+ connectors and tells you the moment something breaks, drops or spikes: revenue, ad spend, conversion, inventory, payments and site health, all in one pane instead of a dozen browser tabs.

Every alert is one finding that flows straight into diagnosis and a fix, not a notification you screenshot and forget.

Add-to-cart rateDown 8% · declining
Payment decline rateRising · anomaly
Largest Contentful PaintOver threshold
Checkout completionStable

Thousands of live cards · representative values

Daily Revenue Leakage

AI-written report. Where revenue is leaking today, with the root cause attached.

Google Ads Revenue Intelligence

Which products are losing money on ads, and why.

You  Which products are losing money on ads this week?
Viq  Here are the SKUs spending above target with no return.
Sourced from: Google Ads · Inventory · Orders
02 / Diagnose · Vortex Mind + Ask Viq

Understand why, in plain English.

Detecting a drop is easy. Knowing why is the hard part, and it's where most tools hand you a chart and walk away. Vortex Mind walks the connector graph to find the root cause and writes the report, so you get the answer, not homework.

Then Ask Viq lets anyone ask a question in plain English, with every answer cited back to the graph. The intern and the CEO get the same straight answer from the same source of truth.

The findings no single tool can compute

Cross-channel kill-shots: the money that leaks between channels.

Most tools watch one channel at a time, so they miss what leaks between them. Vortex IQ fuses two or more connectors into one finding a single tool physically cannot see, then attaches the revenue at stake.

Google Ads + Inventory

Active ads on out-of-stock SKUs

Revenue at risk

Stripe + Klaviyo

Card declines on email-recovery customers

Revenue at risk

Inventory + Ad platforms

Dead stock soaking up live ad spend

Revenue at risk

Computable only on one graph that holds every channel at once. Figures shown are illustrative.

03–04 / Act + Deploy · Actions + Vortex Apps

Act on findings. Ship safely. Undo in one click.

Knowing is not fixing. Actions turns every finding into real work on a Kanban board with owners and due dates, runs the SEO & GEO engine on a schedule, and edits thousands of products in a single pass. It syncs both ways with the tools your team already lives in.

Then Vortex Apps makes that autonomy safe: preview on StagingPro, approve, ship, and roll back in one click with RollbackPro.

StagingPro

Production-parity staging to preview every change before it goes live.

RollbackPro

Continuous backup and one-click rollback.

App Builder

An agent builds custom business-operations workflows for your store.

Bidirectional syncJiraAsanaLinear

Vortex Memory

The one place every connector, finding, fix and decision is remembered over time, so Vortex Mind diagnoses faster on every store, every report and every day.

Mind reasons. Memory remembers. Together they compound.

05 / Learn · Vortex Memory

The longer you run it, the sharper it gets.

The loop closes here and feeds straight back into detection. Vortex Memory is the moat underneath everything: it's why the answer gets better every time you ask, and why the second fix is always faster than the first.

The proof

Results you can verify, line by line.

Real stores, dated and attributed. Revenue and conversion figures are top-quartile merchant results in the first 90 days.

1,400%
organic growth · verified on Google Analytics
+35%
revenue recovered from cross-channel fixes
+30%
higher conversion · top-quartile merchants
50%
faster problem resolution · the closed loop

"A genuine step change in how we run the store."

Wells Stringham · Apply Digital

"The kind of operating layer commerce has been missing."

Olaf Akkerman · Microsoft

Customers

Coldwater Creek Richer Sounds DHS Equipment Krispy Kreme

Platform partners

BigCommerce Shopify Adobe Commerce Viva Payments DotDigital Amazon Google Microsoft Barclays
Distribution & trust

Built on the platforms you already run, and safe to run on live revenue.

Vortex IQ runs on the platforms you already use, including BigCommerce, Shopify and Adobe Commerce. ISO 27001 certified, with approval-gated AI, one-click rollback and a full audit trail on every change.

Approval-gated AI

Nothing reaches live revenue without your sign-off, and every change is previewed before it ships.

ISO 27001 certified

Security governance and risk tracking on every system state change.

SOC 2 in progress

Approval-gated engines, immediate rollback and historical operations logs.

Press

In the Press

RAISE Summit

Vortex IQ is proud to be the winner of the RAISE Your Hack 2025 (Vultr Track) with its breakthrough product Autonomous Agents from APIs, Zero-Code Builder. The platform enables anyone to turn any…

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Business Wire

BigCommerce Merchants Gain AI Superpowers Delivered by Digital Workers: Vortex IQ Becomes Elite Partner After Microsoft GenAI Accelerator Success, Launches Ecommerce Agentic Hub

Read More
BusinessCloud

Vortex IQ was listed among the UK's most innovative retail technology creators in the Business Cloud Retail Tech 50 ranking for 2025. The company was ranked at position #20.

Read More
FAQ

Questions, answered.

What is Vortex IQ?

Vortex IQ is the AI Operating System for e-commerce. It connects your store and the tools around it, watches everything in real time, tells you what is wrong and why, and helps you fix it safely. One system, across 200+ connectors.

How is it different from analytics or a dashboard?

Analytics tells you what happened. Vortex IQ tells you what is wrong, why it happened, and helps you fix it. It is the difference between a report you read and a system that acts, with your approval.

Which platforms and tools does it work with?

BigCommerce, Shopify, Adobe Commerce, and WooCommerce, plus 200+ connectors across advertising, analytics, email, payments, shipping, and more. Connect the tools you already use in minutes.

Do I need a developer to set it up?

No. Connect your stack from the dashboard and the platform does the rest. Your first findings appear within the hour, ranked by the revenue at stake.

Will the AI make changes to my live store?

Vortex IQ does the watching. Your team makes the calls. Every change runs through staging first, is approval-gated, and can be rolled back in one click, with a full audit trail. Nothing touches live revenue untested unless you choose to automate it.

What is Viq?

Viq is the AI agent you talk to inside Vortex IQ. Ask it plain questions like "Where am I losing revenue?" or "Summarise last week's sales" and get an answer in seconds. Just ask Viq.

How does it keep my store safe?

Test every change on StagingPro before it goes live, and keep a full backup with one-click rollback through RollbackPro. You always have a recent restore point, and we never lose anything you delete.

What does it cost?

Start with a 14-day free trial, then $499 a month. Higher plans add SEO and GEO, more connectors, deeper retention, and dedicated support. See full pricing for details.

How is my data used and is it secure?

Your data powers your own insights and recommendations. It is not used to train shared AI models. We are ISO 27001 certified with SOC 2 in progress, and your data is processed in the United Kingdom under our Privacy Policy.

What results can I expect?

Across 60+ store audits we surfaced 749 issues and resolve 55% of them automatically, approval-gated and reversible. When the SEO and GEO engine runs, growth compounds; one recent deployment saw organic search rise 1,750% in 28 days.

Ready when you are

Connect your store in 10 minutes and watch the loop run.

Detect, diagnose, act, deploy safely, learn, and every fix after it gets faster. Your always-on commerce OS is ready when you are.

Revenue Protection ISO 27001 Safe One-Click Rollback

Frequently Asked Questions & Resources

Everything you need to know

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An is a computer-generated "digital person" used to showcase clothing without needing a real human, photographer, or studio. Using advanced software, brands can instantly create realistic images of these models in any outfit, pose, or setting. This technology allows shoppers to see clothes on various body types and ethnicities at the click of a button, making online shopping more personalized. While they look incredibly lifelike, these models exist entirely as code and pixels rather than flesh and blood.
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Is it possible to switch out the model in my photos using AI?
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Yes, one can use AI to swap models in your photos while keeping the clothing intact, allowing you to change a model's ethnicity, age, or expression.
Can I create accessory-focused images?
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